AwardWatchdog

Refund & Cancellation Policy

Effective 2026-10-20

This policy covers AwardWatchdog's paid plans: Teaming Listings, Industry Sponsorships and Founding Sponsorships (each a "Plan"). It is part of our Terms of Service.

Prices and automatic renewal

PlanPriceBilling
Teaming Listing$19 per monthRenews automatically every month
Industry Sponsor$29 per month, per sectorRenews automatically every month
Founding Sponsor$99 per monthRenews automatically every month

Prices are in US dollars. We do not currently charge sales tax; if that changes, any tax will be shown at checkout before you pay.

Your Plan renews automatically. When you subscribe, you authorize us (through our payment processor, Stripe) to charge the card or payment method you provide the monthly price shown at checkout, on the same day each month, until you cancel. The checkout page shows the price, the billing frequency and the date of your first charge before you confirm.

Free trial

Plans may start with a free trial (currently 30 days). We collect a payment method at signup, but you are not charged during the trial. Unless you cancel before the trial ends, your Plan converts to a paid monthly subscription and your card is charged the monthly price on the day the trial ends, and every month after that. We will email you a reminder at least 3 days (target: 7 days) before the trial ends. Cancel during the trial and you will never be charged.

Founding prices

Founding prices are locked for 12 months from your start date. After that, or if we ever change a price, we will email you at least 30 days before the new price applies. You can cancel before then and you won't pay the new price.

How to cancel (anytime, no contract)

You can cancel at any time, for any reason, either way:

  1. Online: open our billing page, enter the email you subscribed with, follow the one-time link we email you, and click "Cancel plan". It takes about a minute, and you don't need to talk to anyone.
  2. By email: write to [email protected] from the address you subscribed with (or tell us your company name) and say you want to cancel. We will confirm by email, usually within one business day. Your cancellation counts from the time your email reaches us, even if we confirm later.

When cancellation takes effect: your Plan stays active until the end of the billing period you have already paid for, and then it ends. You won't be charged again. If you cancel during a free trial, the Plan ends when the trial ends and you are not charged.

Refunds

Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.

Removal for breach

If we remove a listing or sponsorship because it breaks our Terms (for example, misleading claims or services that charge for things SAM.gov provides free), we may cancel the Plan without a refund for the current period.

Billing questions and disputes

If something looks wrong on your bill, email [email protected] first. We will try to fix it within 5 business days. Card statements show the charge as AWARDWATCHDOG.

No guarantee of results

A Plan buys visibility on awardwatchdog.com and in our digest. It does not guarantee any number of views, clicks, leads, teaming agreements, contract awards or revenue.

Contact

AwardWatchdog · [email protected] · Mailing address: 1550 Wilson Blvd, Ste 700 PMB 656, Arlington, VA 22209